Ongoing Support
We recommend retaining our services after the site is launched to assist with any further support issues that arise. We offer three levels of support package which include the following services
Updates
This covers updates to the WordPress core and plugins and removal of spam comments
Backups
Your website database will be backed up automatically each night to a separate server, and the whole site will be backed up once a week. In the unlikely event that your website is hacked or becomes corrupted then we can recreate it from the last backup point.
Security
We take website security very seriously and can install and monitor security plugins on every website that we produce, they block brute force attacks and hacking attempts, check for malicious software uploads and changes to core files and provide many additional security checks and protection.
Bronze | Silver | Gold | |
---|---|---|---|
Core Updates | ✓ | ✓ | ✓ |
Plugin updates | ✓ | ✓ | ✓ |
Backup | Monthly Full Site Backup Daily Database Backup | Weekly Full Site Backup Daily Database Backup | Daily Full Site Backup Twice Daily Database Backup |
Backup Restorations* | 1 Per Month | 2 Per Month | Unlimited |
Security Enhancements | ✓ | ✓ | ✓ |
Spam Comment Removal | ✓ | ✓ | ✓ |
Uptime Monitoring | ✓ | ✓ | ✓ |
Monthly Site Report | ✓ | ✓ | ✓ |
Support** | Email Support | 1 Hour of Website changes | 2 Hours of website changes |
£35 / month | £50 / month | £80 / month | |
Buy Now | Buy Now | Buy Now |